Salesmark Services is a full-service sales consulting and training, customer experience (CX) management, and market intelligence firm in West Africa. Based in Ghana, we specialize in providing sales assessment and recruitment, sales training and coaching, sales outsourcing, sales strategy, customer experience measurement & training, and market research & audits solutions to drive accelerated business performance.
As the sales specialists, we at Salesmark Services understand how to improve sales and profits by helping our clients build strong relationships with their customers as well as unleash the full potential of their sales efforts. We achieve this by leveraging the data gathering capabilities of a research firm to provide customer and market insight to help clients drive sales and service performance. Our solutions are customised to meet the full range of our clients' sales effectiveness, marketing intelligence and customer experience management needs. We help our clients to discover, acquire and retain their best sales and service employees, as well as customers and channels partners in the emerging competitive and complex markets in Ghana and West Africa.
The company previously operated as the sales training, customer experience management and market research departments of WestPoint Consulting Ltd (established in 2001).
Vision
To be the finest outsourced sales and marketing services companies in Ghana and West Africa by ensuring consistent delivery of solutions which will help our clients grow their businesses backed by an outstanding service philosophy
Mission
To enhance the effectiveness of our clients’ sales, customer experience and market intelligence potential by helping them build competitive advantage in the market place.
